Client Testimonials

The following are some unsolicited comments from our clients.

Rug Cleaning Training
Rug Cleaning Training

“Doug is an absolute AWESOME instructor. You’ll have a blast.”

“Doug has many great tips about making a profit. Get ready for some first-class motivation.”

“Doug’s class is worth taking just for the business tips, let alone the cleaning.”

“He goes out of is way to do everything he can to help his students succeed, and his classes are fun because he’s a great entertainer.”

ICS Magazine Bulletin Board Posts


“Thank you Doug (AKA Cobra) for offering a stellar experience to our customers!!!”

Nancy Macdonald

Director of Education, Armasco

“Great presentation. Just so you know as one of my instructors it was you that influenced me to become an IICRC Instructor and give back to the industry. It was also you that encouraged our company to be experts and take it to the next level!”

Lonnie McDonald
Executive Director/Co-Founder Low Moisture Carpet Cleaners Association

“Thank you for the terrific experience. We were blown away! It is a great comfort to know that there are skilled professionals in the industry like Doug.”

Richard Doyle
ETS Carpet & Upholstery Cleaning

“In my 23 years in the business and all the cleaning related classes I have attended I have only seen one other instructor with your ability to control and awe a crowd of carpet cleaners.”

John Watson
Connections Convention – Las Vegas, NV

“Doug did more for raising my cleaning business up to the next level than anyone…hands down. EXCELLENT instructor, and even better business advice.”

Lisa Smith-Lydon

“Doug is one of the most exciting instructors in the industry. You will definitely like him.”

Bill Yeadon
IICRC Approved Instructor

“Besides going to many of his classes, I also know Doug personally. You will not find a more dedicated, helping individual. Doug stresses hands on, which is why so many people like him. His passion will motivate you to change your business!”

Mike Hogan

“If you have a chance to go to one of Doug’s classes you need to jump all over it.”

Kevin Summar

“Mr. Heiferman is, in my opinion, at the top of the teaching chain. His method and manner is very professional, entertaining and quite invaluable.”

Andrew G. Sinay